TERMS AND CONDITIONS

1. DEFINITIONS

• "Company," "we," "our," or "us" refers to 3IXL, a registered business under the laws of Ghana.
• "User," "you," or "your" refers to anyone accessing or using our Services.
• "Courses" refer to any instructional content provided by 3IXL, including data analytics, data science, Python programming, and cybersecurity training.
• "Website" refers to our official online platform where users register and access courses.
• "Content" includes all materials, text, graphics, videos, and resources provided through the Services.
• "Third-party services" refer to external platforms, payment processors, or integrations that interact with our Services.

2. ELIGIBILITY

• You must be at least 18 years old to use our Services. If you are under 18, parental or guardian consent is required.
• By registering, you confirm that you have the legal capacity to enter into these Terms.
• You may not use our Services if you have been previously banned or your account has been suspended.

3. REGISTRATION AND COURSE ENROLLMENT

• Users can select a course of interest and fill out the registration form with the required details.
• Payments must be made through the specified payment method before course access is granted.
• Users are responsible for providing accurate and complete registration information.
• We reserve the right to reject or cancel any registration that does not meet our requirements.

4. SERVICES AND COURSE ACCESS

• Course access may be free or require payment.
• Upon successful registration and payment, you will be granted access to the course materials.
• Courses are intended for personal, non-commercial use only.
• You agree not to reproduce, distribute, modify, or share course content without explicit permission.
• We reserve the right to update, modify, or discontinue any course without prior notice.
• Access to courses may be time-limited, depending on the subscription or purchase terms.
• We do not guarantee that course materials will be available indefinitely.

5. PAYMENTS, REFUNDS, AND CANCELLATION

5.1 Payments

• Payments must be made in full before accessing paid courses.
• Prices are listed in Ghanaian Cedis (GHS) unless otherwise stated.
• We use third-party payment processors; by making a payment, you agree to their terms and conditions.
• All payment information must be accurate and authorized by the account holder.

5.2 Refund Policy

• Refunds may be issued under the following conditions:
• A full refund is available if cancellation occurs within 3 days of purchase and the course has not been accessed.
• No refunds will be granted for digital course materials once accessed or downloaded.
• Partial refunds or course transfers may be available at our discretion.
• Refund requests must be submitted via email to our customer support team.

5.3 Cancellation

• Users may cancel course access at any time, but refunds will only be issued per our refund policy.
• We reserve the right to cancel or reschedule courses due to unforeseen circumstances.
• If we cancel a course, affected users will receive a full refund or an option to transfer enrollment to another course.

6. USER CONDUCT & ACCEPTABLE USE

You agree not to:

• Use the Services for any illegal or unauthorized purpose.
• Disrupt, hack, or interfere with our website, Services, or third-party integrations.
• Post, upload, or distribute harmful, offensive, or defamatory content.
• Engage in fraudulent activities, including misrepresenting your identity.
• Copy, distribute, or modify course content without authorization.
• Violate any laws, regulations, or ethical standards applicable in Ghana.
• Attempt to gain unauthorized access to any part of our website or Services.
• Harass, abuse, or discriminate against other users, instructors, or staff.

7. INTELLECTUAL PROPERTY RIGHTS

• All course materials, text, graphics, logos, videos, and resources are the intellectual property of 3IXL or its licensors.
• You are granted a limited, non-exclusive, non-transferable license to use our content for personal learning purposes.
• You may not reproduce, sell, or distribute any course materials without explicit written permission.
• Violation of intellectual property rights may result in legal action.

8. PRIVACY POLICY & DATA PROTECTION

• Your personal data is collected, processed, and stored in accordance with our Privacy Policy.
• We comply with Ghanaian data protection laws.
• We may collect information such as name, email, and payment details to provide our Services.
• By using our Services, you consent to our data collection and usage policies.
• Users have the right to request access to or deletion of their personal data.

9. LIMITATION OF LIABILITY

• Our Services are provided "as is" without any warranties.
• We are not responsible for any indirect, incidental, or consequential damages arising from your use of our Services.
• We do not take responsibility for disruptions due to external factors such as internet failures or service outages.

10. BREACH, SANCTIONS, AND LEGAL ACTION

• We reserve the right to terminate or suspend your access if you violate these Terms.
• We reserve the right to take legal action against users who:
• Post false or defamatory information about 3IXL on social media or other platforms.
• Engage in fraudulent activities, including impersonation and identity theft.
• Infringe on our intellectual property rights.
• Attempt to hack or disrupt our Services.
• Upon termination, you must cease using our Services and delete any downloaded materials.
• We may also terminate access for inactivity, misuse, or fraudulent behaviour.
• We may report any illegal activities to the appropriate law enforcement agencies under Ghana’s Cybersecurity Act, 2020 (Act 1038) and Electronic Transactions Act, 2008 (Act 772).

11. DISPUTE RESOLUTION

• Any disputes should first be resolved through good-faith negotiations.
• If a resolution cannot be reached, disputes shall be subject to arbitration in Ghana.
• The decision of the arbitrator will be final and binding.
• These Terms are governed by the laws of Ghana.

12. CHANGES TO THESE TERMS

• We may update these Terms at any time.
• Continued use of our Services after changes constitutes acceptance of the revised Terms.
• The latest version of the Terms will always be available on our website. We encourage users to review them regularly.

13. CONTACT INFORMATION

For any questions about these Terms, contact us at:
3IXL
EMAIL: contact@3ixl.com
CONTACT: 0506506443
WEBSITE: https://www.3ixl.com

By using our Services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.